Scale your business

with proven eCommerce

growth solutions

OUR EXPERTISE

Your business likely has one of two problems - you don’t have enough customers or you aren’t keeping the ones you have. We solve for both.

Stop shouting, Start selling

Customer
Acquisition

Your growth – not your ad spend – is our goal. And the only way to grow your business sustainably is to get new customers and keep them.

Our strategic approach to Customer Acquisition goes beyond the typical ads-only strategy. We take time to understand every aspect of your business and partner with you across the entire flow.  

We help you capitalize on the right channels to deliver the right message to the right people at the right time - and optimize each step based on your brands goals. We help you nurture each relationship and ensure a consistent customer experience to convert when they are ready.

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Paid Social

We plan, execute and manage profit-driven campaigns across the entire customer journey. From prospecting to conversion, we fuel growth while optimising costs, making your budget work hard towards achieving your business goals.

Paid Search

We help you leverage the Google ecosystem and reach high-intent audiences looking for what you sell. We'll ensure your business is visible, capturing existing demand precisely when it's ready to spend.

( conversion rate optimization )

CRO

Your website isn’t working if it’s not converting. We’ll look across your site's customer journey and dive into the data to find points of friction getting in the way of you making a sale. Then we’ll remove them and turn the money tap on.

( search engine optimization )

SEO

There are already people looking for what you do.  Your site just needs to be ready and visible in those situations to pick up those high value and high intent visitors who are ready to give you their money.

Content

Does your brand have content so good it creates demand or are you just relying on batch and blast graphics that don’t resonate with your target audience? Our creative team creates compelling content that drives demand and sales.

Keep your loyal and valuable customers

Customer
Retention

How many of your customers have bought more than once? Do you even know? From first visit to first purchase, you need to be optimizing their experience and proactively building profitable customer relationships. 

Our retention solutions help you turn first-time buyers into loyal long-term customers with email marketing and SMS.

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Email Marketing

Our email services help you find new customers and maximize the LTV of existing ones. Built to strengthen customer relationships and increase conversions, we utilise targeted, personalised emails and flows that generate loyalty and revenue.

SMS Marketing

SMS marketing that goes way beyond “blast”. Send one-to-one messages to your list and customers based upon their behaviors and preferences. Target high converting valuable conversations right to the palm of your audience's hand.

everything you need in one place

End to End Operations

Whether you are launching a new brand or looking for long-term support, you need a partner who can build and run a profitable eCommerce brand from end-to-end. With a proven track record and experience on both the brand and agency side, our team has done it all before.

We offer end-to-end marketing, logistics, operations and technology services that jumpstart your eCommerce capabilities.

Let's Partner

A full-service approach to eCommerce Growth

Enable

Strategy and implementation services that focus on sustainable eCommerce growth with the right foundations, process and systems in place

Build

High-performing websites that are flexible, scalable and can be fully integrated with your current program – because your online platform is as important as any store.

Grow

Profit-focused growth marketing services centered on delivering reliable and scalable change for you and your business.

Operate

Effective and efficient end-to-end management of your entire eCommerce operations with international standard support from our team of professionals

Enhance

Elevate your growth strategy using customer data and insights to support your business goals based on facts - not market trends.

Enable

Strategy and implementation services that focus on sustainable eCommerce growth with the right foundations, process and systems in place

Build

High-performing websites that are flexible, scalable and can be fully integrated with your current program – because your online platform is as important as any store.

Grow

Profit-focused growth marketing services centered on delivering reliable and scalable change for you and your business.

Operate

Effective and efficient end-to-end management of your entire eCommerce operations with international standard support from our team of professionals

Enhance

Elevate your growth strategy using customer data and insights to support your business goals based on facts - not market trends.

everything you need in one place

We’ve been you.
We are you.
We know your pain

We’ve been you. We are you.
We know your pain.

We’re not just a digital agency. We’re your partners in success

When you work with Pendulum, you get a one-stop shop for eCommerce growth with a proven track record for success. Our custom approach to digital marketing combines decades of experience to give you the tools you need to drive sustainable long-term profitability.

Get support across all relevant digital channels

Grow outside your comfort zone

Work with a partner that is completely transparent

Learn to ask the right questions

Put your brand's success before your ad spend

Work with a team that is not afraid to tell the truth